Munkavédelem, tábla, Robotex kft.

General terms of contract

 

General terms of contract
This General term of contract brings the shopping in our webshop (available in Hungarian) and in our specialist shop under regulation.
1.   Company data
Company name: Robotex Publishing Ltd.
Register of companies number: 01-09-702493
Tax number: 12767973-2-41
Communal tax number: HU12767973
Bank: Budapest Bank Zrt.
 
Account number: 10103104-46958200-01000007
IBAN: HU-0610103104-46958200-01000007


Customer service:
Phone:+36 1 350 1236, +36 1 329 7472

Fax: +36 1 236 0481
Mobile: +36 30 535 4503

E-mail:
info@robotex.hu
 
2. Registration

You need a registration to buy products from our webshop. During the registration you should give the following information:
- Name/ company’s name
- Phone number
- E-mail address
- Password
To make the invoice we need to know the customer’s name, address, and the shipping address as well. If it is possible, please try to give us a phone number that we can reach you in the daytime. Just fit to act person can registrate who is legally authorized to place an order. If you registrate you also declare that the statements above are true to you.
 
All the information that you give us by the registration we treat it confidental and we do not give them out to a third partner. We always keep the actual data protection regulations. Please note, if you have ordered the products with shipping we should give the forwarder the following information: your name/companies name and shipping address. This is necessary to forward your package/order.
 
3. Object of the contract

According to every product we show the selling price and we note all the importaint features of them.
4. Ordering


You can order the chosen products in our wbeshop or in case of larger demand you can ask online a quotation. After every oder we send a confirmation of order, which means your order is accepted. On the confirmation of order we show you the following data: the ordered product’s precise name, the required quantity, the invoice’s grand total, the shipping time and cost.  
 
Our customer service is not available at the weekend. The quotations and orders are processed only on weekdays.
We have the right to leave every order and registration that we suppose they are false out of consideration and delete them.
 
5. Shipping time

You can find on the confirmation of order the shipping time. In case of the ordered products are in stock the shipping time is about 1 or 2 workdays. If it is an individual or unique product the shipping time is 10 workdays after confirming the preview-design.
Please call the customer service if the shipping time is not suitable for you! We are able to support urgent needs. Please contact us!
 
6. Shipping cost

We send the ordered product with courier service to the shipping address. The paying method is cash on delivery. The customer should pay the shipping cost. We inform you on the confirmation of order of this addicional cost
 
7. Taking the ordered products over


Please before opening the package always check is the wrapping (envelope, boksz etc.) When the wrapping is harmed, please tell the courier, who will take down the minutes. Please also inform one of our collague from the customer service!
Please call the customer service as well if the products on the invoice and in the package differ. In these cases we try to solve the problem as soon as possible.
 
Customer service:

Phone:+36 1 350 1236, +36 1 329 7472

Fax: +36 236 0481

E-mail: info@robotex.hu


 
8. Paying the purchase price


In our webshop the paying method is cash on delivery. Bank transfer is only available with the approval of the managing director. In our specialist shop you should pay in cash or with a bankcard (under 50 000 HUF). We accept the following card types:
  • Visa
  • MasterCard


9. Garantee

We give 12 months unlimited garantee (if the usage was proper) for the products that we distribute.  The garantee stops if the problem was caused by unproper use or inexpert fitting/instalation

Within 5 days after buying you can exchange the unharmed ordered products to the ones you need. The customer should pay the shipping cost.
 
Problemed cases and complaints are promt investigated and justified complaint will be satisfied.